Refund Policy

Cancellation and Refund Policy

Returns and Exchanges:

Our policy 7 days. If 7 Days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Initiating a Return or Exchange:

To initiate a return or exchange, please contact us at [] with the following information:

  • Your name
  • Order number
  • Item description
  • Reason for return or exchange

Our customer support team will provide you with further instructions on the return process.

Refund Processing Time:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 days.

Late or Missing Refunds:

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at


To return your product, you should mail your product to:

Dermatome Skin and Lasers
Kannara Street, Robinson Rd,
Near Hotel Soorya Residency,
Palakkad, Kerala, 678001, India

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.